Help & Contact

Questions about the spoonie savings? Email gx.one2028@gmail.com and we typically reply within 24–48 hours on business days.

Email us

For the fastest response, tell us which feature or page you're asking about (and your order reference if you made a purchase).

gx.one2028@gmail.com

Average first reply: 24–48 hours, Monday–Friday.

Send a message

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Frequently asked questions

How fast do you reply?

We reply within 24–48 hours on business days. Billing and refund questions are prioritized.

What's in the directory?

A free, patient-made directory of prescription discount cards, patient assistance programs, ingredient scanners and community hubs, organized by chronic condition. We're not affiliated with any listed brand.

What does Pro membership add?

Pro is $4.99/month and adds a printable medication-savings worksheet for your care team, plus new tools and condition guides as they launch.

Do you offer refunds?

Membership billing is handled through our checkout provider. Email us with your order reference and we'll sort out any refund or cancellation quickly.

Is my data private?

Yes. Browsing the directory needs no account and any notes you keep stay in your browser. We don't sell your personal information.